Customer Service

I Love My Planet Toys currently ships to any destination in the USA and Canada.

Your order to the U.S. will be delivered via UPS ground unless you specify overnight, second or third day delivery when you checkout and is based on actual cost from our zipcode 10956 to yours. Shipments to PO boxes will be via US Mail.

Orders are normally shipped within 1-5 business days. Same day shipments may be possible upon special request, but you must call to confirm before ordering. Please allow an additional 5-7 business days for UPS ground delivery. If you have a specific date by which you must receive your merchandise, please choose an expedited shipping method at checkout!

International orders will be sent by the US post office Global Priority Mail. The cost is $9 to Canada and $11 to Europe.

Payment Methods Accepted

Credit card payments are accepted via our secure online payment gateway (Visa, Mastercard & American Express)


If you are unsatisfied for any reason with your purchase, you may return or exchange it for up to 14 days of receiving your order. Buyer will be responsible for return shipping charges other than for reason of manufacturer defect.

Security & Privacy Policy

Our website utilizes a secure SSL connection to encrypt your credit card information. Even we don’t have access to your credit card number!

The email address that you give us when you place your order or sign our mailing list will NEVER be shared or sold to anyone and will only be used to communicate information about your order. Those of you that opt in to our email mailing list will receive VERY occassional emails when we have big news, sales or events to let you know about.

Order Tracking

When we ship your order, you will receive an email from us with a link to track your package..

Other Questions

If you have any questions not answered here, feel free to contact us at anytime about your order!